If you are an A21 customer, you can now reach our Tech Support Team by submitting an email/ticket or initiating a chat at our A2000 Online Support Center. There are tremendous benefits to using this online support center. For full support by our help staff, please head over to http://a21.sg:86/login.
At our Support Center, we address all issues submitted by customers. The issues brought up ranges from genuine problems with our software, to non-A21 issues. These non-A21 issues render our Help Desk staff unable to help others with A21 issues. Some examples (not an exhaustive list) that we faced daily are:
We allow Support Tickets to be sent via FAX at +65 6720 2987 – just submit your support request via fax and our admin staff will enter it into the Support Center for you.
A ticket will still be generated for you.