A2000 ERP solutions help you to provide reliable information and support to the users in your business. Why we call it simple for you is because
We help you to compare and analyze the customers’ urgency for tickets. This would make you delegate the tickets to the appropriate agents based on the priority of the clients.
A2000 ERP Ticketing Software records the calls and emails of the clients that lead you to track on real-time.
In order to get the ticket going to the right agent, proper allocation of works should be done to each employee. A2000 ERP Ticketing software helps you to assign works for the workers individually to get reached to the right ticket.
Building value for the customers can now seem easy through A2000 ERP. This feature allows the customers to submit and track their tickets and its progress.
Interactions without middlemen are much helpful for both the employees and the customers to build a good relationship. A2000 ERP enables direct interactions between the admin and the customer thereby providing better customer service.
The progressions of ticketing and the support services can be generated into advanced reporting through A2000 ERP Software.
by 700+ customers for 3200+ clients
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