If your eCommerce business is starting to grow but you’ve not already instituted ERP integration, your company could be at risk. Each time you enter your ERP sales orders manually, adjust your inventory or submit up-to-date product details to your web page, you devote considerable time and energy than is necessary. You ‘re also raising the likelihood of mistakes that are just not favorable for the company. That is why it is high time businesses explore the wondrous benefits of eCommerce ERP integration.
Being in the eCommerce business, it is extremely important you maintain customer satisfaction. This does not rely on how effective your marketing strategy is, or how many people buy your stuff. People may get to see your products more often than others because of good promotion, but once they enter the process of purchasing what you offer, you have to make sure everything is in order.
You have to ask yourself?
- Am I sure I can handle multiple orders in a timely manner?
- Am I sure the items are correct each and every time I send out products?
- Is my inventory accurately documented so as to be sure needs are met? Not over-stocked?
- Am I able to easily pull up reports, customer data, item information?
To maintain optimal customer satisfaction, the room for error is close to none. But let’s say you are able to do everything listed above and needs are met, to juggle everything means all your time and effort are put in that area only. If you have any plans to expand your business, integration of your eCommerce business to a reliable ERP software is the key.Once everything is set and integration is finally done, you will see then that you have lots of time to attend other areas of your business that need your attention! Furthermore, once everything is set, you can spend your energy expanding your business for higher revenue. To know more about ERP integration, feel free to check A2000 Solutions for top-of-the-line products and services. Not only that, but you can also check out if you are eligible for the government subsidy to help you make the transition.
If you are not yet sure if an ERP integration is what your eCommerce business needs, you can directly get in touch with our dedicated Solutions Consultant, Mr. Zen Choo, through phone or WhatsApp at +65 8685 2000 for a FREE consultation with no obligations!